The strains of self-employment
If you don’t give due attention to stress in your workplace, you
could leave yourself vulnerable to legal action from an employee.
Stress is an extremely helpful human response – it helps you meet
that report deadline; the adrenaline gets you through an important presentation.
But what happens when the stress becomes too much?
If you have your own business, the buck stops with you. You work the
longest hours and you work the hardest. You need to keep on top form.
Stress might be a necessary part of your working life – but it
is equally vital to your health and your business that you respond to
it appropriately.
Too much stress is bad for you and your business
Too much stress can lead to anxiety and depression. It will affect your
performance, your physical health, and it will depress the morale of
your staff.
High staff turnover and absenteeism are strongly associated with stressful
workplaces. Make sure the costs of stress don’t take their toll
on your company – whether that’s financially, or in the emotional
impact on you and your staff.
Don’t be vulnerable to legal action
Under the Health and Safety at Work Act 1974, employers have a duty
to ensure the health, safety and welfare at work of all their employees.
If you don’t give due attention to stress in your workplace, you
could leave yourself vulnerable to legal action from an employee.
Having too much to do, the pressure of deadlines, lack of control over
the pace of work, repetitive tasks and no freedom to make decisions can
all create unhealthy stress for an employee.
What you can do to alleviate stress
Keep track of what you find stressful at work and prepare for it in
advance. Long days may be acceptable in the short term, when work has
a specific purpose and a definite end in sight. However, you will get
diminishing returns if you continually work twelve-hour stretches. Maintain
a healthy diet, regular sleep and contact with loved ones. Develop a
support network that allows you to relax outside of working hours.
When it comes to your staff, flexible working hours can help maintain
work-life balance.
Offering your employees supervisory support, and collective involvement
in decision making, is key to a healthy company culture.
Your Health and Work
It’s important that you keep in peak condition when the smooth
running of a business rests on your shoulders. Follow these steps to
stay healthy:
A healthy worker in a healthy office
Make sure the height of your chair, desk and computer allow good posture.
You may need a footrest beneath your feet. To avoid Repetitive Strain
Injury, keep your wrists straight when typing and consider using a support.
Alternate your activities so you are not straining your eyes with continual
screen work. You should not work at your computer for more than twenty
minutes continuously.
Check your office ventilation and drink fluids regularly – ideally,
about eight glasses a day. Dehydration can shorten your attention span
and cause headaches.
Water and herbal teas are more refreshing than coffee or caffeinated
soft drinks. Stay away from the vending machine! Snack on fruit or nuts
to feel less sluggish.
Take your allotted breaks, and never skip lunch. Ideally, you should
take some fresh air, go for a walk or a swim to boost your energy.
Stay calm. In a stressful situation, take a few minutes to work on something
else, and return when you are more collected.
Be assertive and communicate your reasons for turning down work. Do
not take on more than you can manage, or non-essential tasks, for fear
of saying “no.” It will only create problems if deadlines
are not met.
Prioritise your work, according to urgency and long-term importance.
Delegate the tasks that can be done by others. If possible, schedule
a mixture of mundane and interesting activities for yourself, so that
you are motivated to finish the less engaging tasks.
Eat well to work well
With all the stresses and strains of running a business, it’s
easy to get run down. Simple lifestyle and diet changes can help you
stay physically capable of all your job can throw at you.
Here are some suggestions to keep your health in check:
Start a new activity
Riding a bike, a spot of gardening, or a salsa class might seem like
luxuries when you’re short on time, but they are an ideal way to
stay healthy and to relieve the stress of work.
Eat properly
Empty calories and a lack of vital nutrients will leave you ill-equipped
for the pressures of work.
Make sure you eat some protein in every meal as this helps keep blood
glucose levels in check. This might be lean meat, fish, eggs, cheese,
milk, or shellfish.
Instead of refined carbohydrates, include plenty of whole grains in
your diet, including brown rice, bread and pasta – beneficial for
their fibre, B vitamins and slow energy release.
Pack mixed nuts, dried fruit or sunflower seeds, to snack on at work.
Eat them when you feel the urge for crisps or chocolate from the vending
machine.
Drink water instead of coffee to stay hydrated. You need approximately
1.5 litres of fluid to stay alert in your working day – and more
during hot weather. Although coffee can be included in your fluid intake
intake, caffeine can cause palpitations and hyperactivity that may affect
your attention span.
Eat in relaxed surroundings and keep meals light to aid digestion.
Reduce your alcohol consumption
Although it relaxes you initially, alcoholic drinks can act as a depressant,
particularly with regular consumption. It will also affect the quality
of your sleep. If a drink is part of your relaxation ritual, perhaps
use a mixer to halve the strength.
Just try it
To begin with, make these adjustments for a limited period – perhaps
one or two months. You are likely to see improvements in your health,
your stress levels, and, of course, your work.
(Please note: should you be experiencing severe symptoms of stress that
do not respond to lifestyle changes, it is important you contact your
doctor to find the underlying cause.)
Is your workforce feeling stressed?
What is your approach to stress in your workforce?
With stress one of the most common reasons for sick leave in the UK,
you need to consider the potential costs to your business:
Staff disillusionment
Low morale, increased pressure and feeling unsupported can all develop
into a reluctance to engage at work, a sense of stress and high levels
of absenteeism.
Poor working relationships
Mood swings, withdrawal from colleagues and irritability with other
team members can all be associated with stress.
Tensions within departments – including harassment and bullying – may
exacerbate stress further.
Underperformance
Previously reliable and conscientious workers may, under prolonged stress,
vastly diminish the quality and quantity of their work.
Overwork
Conversely, an employee may spend longer and longer at work – due
to excess pressure, an unmanageable workload, and the resultant stress.
What’s the cause?
A rigid management style can engender negativity and unhappiness at
work. Workers who feel powerless and unsupported are more likely to suffer
stress.
If your staff have been showing signs of excessive stress, what steps
can you take to improve the situation?
Take stress seriously
Listen to the issues raised by your employees and involve them in the
decision making process.
If you are approached by an employee who expresses feelings of stress,
encourage them to visit their doctor if appropriate. Determine whether
their issue is work-related. If it is, it may be necessary to develop
a strategy for the organisation as a whole. For instance, a representative
should be in place to act on behalf of staff members who feel they have
been bullied or harassed.
The insecurities of the modern workplace can take their toll. Be alert
to the signs of stress, to keep your staff motivated and productive.
Keeping Yourself Motivated
How do you recharge your entrepreneurial batteries when they
get low?
Feeling overwhelmed by a major task or project? Here are some techniques
to rejuvenate your motivation...
Go back to basics
Write down the benefits of working the way you do on a large sheet of
paper and pin it to the wall to remind you why you make the effort.
Keep your goals in sight
Create two more charts:
- one briefly listing your, short, medium and long-term goals (What
am I doing it for?)
- the other with your tasks or objectives for this month (What are
the next few steps to get there? What have I achieved recently?).
Trust in your abilities
- Lack of confidence is a huge energy drainer.
- Talk positively: 'I can, I'll learn'.
- Remind yourself that there are no failures, only results. Learn from
your bad results
- Success often goes to the person with the greatest conviction.
- Remember: nothing ventured, nothing gained.
Don't wait until tomorrow
If you feel overwhelmed by a major task or project, divide it up into
manageable chunks, then just get started on the first one, you'll soon
be half way through the project without even realising it.
Look to the future
- Having a vision of the future helps to 'fix' your goals. Visualise
the result you want.
- Savour the emotions you will feel when (not if) you land that order.
- Collect pictures that summarise these emotions - your dream house,
boat, car or holiday - and pin these over your desk to remind yourself
why you are doing it all.
- Write down why you want to do something, even if the reasons hardly
seem valid.
- Something as simple as 'I want a clear desk so I don't have to start
the day in a mess' is valid. Clean it up tonight and start tomorrow
afresh.
Have a plan
Assess -> Plan -> Act.
- Write a plan for yourself, both in business and personal terms. Set
tough but realistic objectives with time scales.
- Compile a record of past successes.
- Buy a notebook and fill it with tasks that you wish to do. For each,
promise yourself a reward. As you complete a task, take your reward
and tear out the page.
Home alone?
A mentor can help here. Identify an understanding person with whom you
can talk through business issues and who will encourage you.
Be kind to yourself and your health. Worry and stress can start a vicious
cycle of demotivation and even illness. Make sure you allow yourself
sufficient time for breaks.
Finally, recognise your achievements. Give yourself a pat on the back.
You deserve it for having the strength of character to go out and make
things happen. |